Refund Policy

We hope you’re happy with BlissDivorce Virtual Mediation. If for any reason you’re not satisfied, this refund policy applies.

For the sake of refunds, the Total Fee is split between a $3,000 Mediation Fee and a Platform Fee determined as follows:

  • Split payment option, only first payment made – $499
  • Single payment option – $999
  • Split payment option, both payments made – $1,199

Platform Fee – If you decide to stop the online platform process at any time before clicking “Done With Step 1”, you can request a full refund of the Platform Fee, less 3% to cover credit card processing. If you receive a refund all information you entered into the platform will be lost and will not be retrievable. As soon as you click “Done With Step 1” the Platform Fee is non-refundable.

Mediation Fee – If an agreement has not been reached, the Mediation Fee is refundable in proportion to the amount of mediation that has been completed. By way of example:

  • If no mediation has taken place, you can request a full refund of the Mediation Fee.
  • If three of the six hours of mediation (50%) has taken place, you can request a 50% refund, or $1,500.

In all cases, the refund will be reduced by 3% to cover credit card processing.

If the full six hours of mediation has taken place, you cannot request a refund.

For questions about our refund policy or other policies, please contact us through the chat function or contact form.