We hope you’re happy with BlissDivorce Virtual Mediation. If for any reason you’re not satisfied, this refund policy applies.
For the sake of refunds, the Total Fee is split between a $3,000 Mediation Fee and a Platform Fee determined as follows:
- Split payment option, only first payment made – $499
- Single payment option – $999
- Split payment option, both payments made – $1,199
Platform Fee – If you decide to stop the online platform process at any time before clicking “Done With Step 1”, you can request a full refund of the Platform Fee, less 3% to cover credit card processing. If you receive a refund all information you entered into the platform will be lost and will not be retrievable. As soon as you click “Done With Step 1” the Platform Fee is non-refundable.
Mediation Fee – If an agreement has not been reached, the Mediation Fee is refundable in proportion to the amount of mediation that has been completed. By way of example:
- If no mediation has taken place, you can request a full refund of the Mediation Fee.
- If three of the six hours of mediation (50%) has taken place, you can request a 50% refund, or $1,500.
In all cases, the refund will be reduced by 3% to cover credit card processing.
If the full six hours of mediation has taken place, you cannot request a refund.
For questions about our refund policy or other policies, please contact us through the chat function or contact form.